Free consultation & provider review
Share your diagnosis, records, goals and travel window so we can check whether a suitable hospital pathway is available.
Medical travel has too many moving parts, we connect them
From records and scheduling to interpretation and handover, every non-clinical step is organised around the hospital plan.*
* MediConnex coordinates non-clinical services. Diagnosis, treatment, consent and follow-up remain with the Treatment Provider.
One pathway, five clear stages
The same journey shown on our Home page, with each commitment made only after the previous stage is clear.
Written estimate & service agreement
Review the expected cost, inclusions, exclusions and remaining clinical unknowns before signing or making a payment.
Pre-departure plan
Receive the appointment plan, records checklist, intake requirements, arrival instructions and bilingual contact route.
Arrival & hospital assessment
The provider examines you, confirms or adjusts the plan and explains consent. You decide whether to proceed.
Treatment, recovery & records handover
We coordinate translation and delivery of prescriptions, treatment records and follow-up materials within about 10-15 working days.
* Sequence and timing depend on hospital availability and the treatment plan. The records target begins after documents are received.
Your decisions. Our coordination. The hospital's medicine
A clear division of responsibilities keeps patients, families and clinical teams aligned.
Establish the medical question and the possible route
Patient prepares
- Main concern, treatment goal and preferred travel window
- Medical history, medications, allergies and current reports
- Mobility, language, dietary or accessibility needs
MediConnex coordinates
- Introductory call and pathway explanation
- Provider records checklist and initial scope questions
- Boundary between coordination and clinical decisions
- The Treatment Provider can offer a paid remote consultation to confirm surgical suitability.
Confirm the scope before money changes hands
Patient prepares
- Confirmation that timing and budget range are workable
- Passport name where appointment coordination requires it
- Signed agreement and prepayment only after review
MediConnex coordinates
- Estimate with inclusions, exclusions and travel assumptions
- Service agreement for interpretation, scheduling and records support
- List of items still subject to hospital assessment
Prepare the patient, records and arrival plan
Patient prepares
- Travel dates, accommodation details and emergency contact
- Updated symptoms, medication changes and home-doctor details
- Independent travel insurance and visa checks
MediConnex coordinates
- Provider-accepted appointment schedule where available
- Hospital arrival instructions and bilingual contact route
- Records pack for hospital intake
Move from the proposed route to the hospital's decision
Patient prepares
- Original identification and existing medicines or glasses
- Questions for the clinician before consent
- Final decision after provider assessment
MediConnex coordinates
- Registration and consultation interpretation where scoped
- Appointment flow, payment timing and document handover clarity
- Support confirming what the hospital recommends
Complete the hospital pathway and carry the follow-up home
Patient prepares
- Hospital consent if choosing treatment
- Follow-up appointment availability
- Preferred records delivery method
MediConnex coordinates
- Bilingual support during the scoped pathway
- Reports, discharge documents and follow-up timing
- Translation and delivery of prescriptions, treatment records and follow-up materials, usually within 10-15 working days
Need the detailed prep checklist?
Send your diagnosis, target procedure, and travel window. We'll reply with the records, tests, consent documents, and travel-prep items typically needed before a provider can review your case.