Cookie Policy
1. About this policy
This Cookie Policy explains how MediConnex HongKong Limited (Hong Kong Business Registration Number 80524054, "MediConnex", "we") uses cookies and similar technologies on https://mediconnex.com.cn (the "Website"). It supplements our Privacy Policy.
Legal entity (full details): MediConnex HongKong Limited (Traditional Chinese: 四海雲醫香港有限公司). Hong Kong Business Registration Number: 80524054. Company type: Private Company Limited by Shares. Date of incorporation: 2 June 2026. Current status: Live (still registered).
Country-specific cookie and direct-marketing rules (such as the UK Privacy and Electronic Communications Regulations) are addressed in the relevant Jurisdiction-Specific Addendum, if applicable.
2. What are cookies?
A cookie is a small text file that a website places on your device when you visit it. Cookies allow the website to recognise your device, remember your preferences, and understand how you use the site.
We also use similar technologies that work like cookies: pixels, local storage, and session storage. In this policy, "cookies" includes all of these.
Cookies can be: - First-party — set by us directly; - Third-party — set by a service we use (e.g. analytics, video embeds); - Session cookies — deleted when you close your browser; - Persistent cookies — remain on your device until they expire or you delete them.
3. The cookies we use
We use the following categories. Only strictly necessary cookies are set by default. All other categories require your consent through our cookie banner.
3.1 Strictly necessary cookies (always on)
Required for the Website to work. You can disable them in your browser but parts of the Website may not function.
| Cookie name | Purpose | Provider | Duration |
|---|---|---|---|
mc_session |
Keeps you logged in / maintains form state | MediConnex (first-party) | Session |
mc_csrf |
Protects against cross-site request forgery | MediConnex (first-party) | Session |
mc_cookie_consent |
Stores your cookie preferences | MediConnex (first-party) | 12 months |
These cookies are necessary for the Service you have requested. No consent is required.
3.2 Analytics cookies (consent required)
Help us understand how visitors use the Website, so we can improve it. We use aggregated, non-identifying statistics.
| Cookie name | Purpose | Provider | Duration |
|---|---|---|---|
_ga |
Distinguishes unique users | Google Analytics 4 | 2 years |
_ga_* |
Maintains session state for GA4 | Google Analytics 4 | 2 years |
_gid |
Distinguishes unique users (24h) | Google Analytics 4 | 24 hours |
Provider's privacy notice: https://policies.google.com/privacy Note on transfers: Google may process this data outside your country of residence.
3.3 Functional cookies (consent required)
Remember choices you make to give you a better experience (e.g. language preference, video playback settings).
| Cookie name | Purpose | Provider | Duration |
|---|---|---|---|
mc_lang |
Remembers your language preference | MediConnex (first-party) | 12 months |
VISITOR_INFO1_LIVE |
Remembers YouTube video preferences | YouTube (Google) | 6 months |
3.4 Marketing cookies (consent required)
Used to measure the effectiveness of our advertising and to show you relevant content on other websites.
| Cookie name | Purpose | Provider | Duration |
|---|---|---|---|
_fbp |
Measures Facebook / Instagram ad performance | Meta Platforms | 90 days |
_ttp |
Measures TikTok ad performance | TikTok | 13 months |
IDE |
Measures Google Ads performance | 13 months |
Marketing cookies are set only if you give explicit consent through our cookie banner. We do not use these cookies for sensitive ad-targeting (e.g. health-condition profiling).
4. How we get your consent
When you visit the Website for the first time you see a cookie banner. You can: - Accept all — we set all cookies in the categories above; - Reject all — only strictly necessary cookies are set; - Customise — choose which non-essential categories to enable.
You can change your choice at any time by clicking the "Cookie preferences" link at the bottom of every page. We do not treat continued browsing as consent. We do not use "cookie walls" — you can use the Website even if you refuse non-essential cookies.
5. How long do we keep your consent?
We refresh your cookie consent every 12 months. You may withdraw consent earlier at any time using the "Cookie preferences" link.
6. Managing cookies in your browser
You can also control cookies through your browser settings: - Chrome: https://support.google.com/chrome/answer/95647 - Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac - Firefox: https://support.mozilla.org/en-GB/kb/cookies-information-websites-store-on-your-computer - Edge: https://support.microsoft.com/en-gb/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
7. Do Not Track / Global Privacy Control
Browser DNT signals are not currently a widely adopted standard. We do not currently respond to DNT signals. We do respect a Global Privacy Control (GPC) signal where your browser sends one, and treat it as a request to reject non-essential cookies.
8. Changes to this policy
We may update this Cookie Policy if our use of cookies changes. Material changes will be highlighted on the Website and, where appropriate, will require fresh consent.
9. Contact us
Email: info@mediconnex.com.cn Address: MediConnex HongKong Limited, UNIT 2406B, 24/F, LOW BLOCK, GRAND MILLENNIUM PLAZA, 181 QUEEN'S ROAD CENTRAL, SHEUNG WAN, HONG KONG, Hong Kong SAR